A bit more about me…
I’ve been in the design field for over 5 years. Currently I’m a User Researcher at Square where I work on a Platform team that develops versatile building blocks such as features, seller tools, and APIs, which drive innovation and growth. Supporting over 50 product teams, our small and mighty team of 5 researchers helps ensure these building blocks meet diverse user needs while de-risking design and product decisions.
Before working at Square, I was working at Visa’s Innovation Center as a Design Researcher and strategist helping clients uncover new opportunities and co-create solution related to commerce and financial services. I was lucky enough to help uncover insights and design solutions with a wide range of clients including Bank of America, Wells Fargo, Alaska Airlines, Southwest Airlines, Ford, and many more, all with a focus around payment and commerce experiences.
Before that I was an MFA student at the University of Miami, specializing in UX Design. Returning to school to get my MFA was an incredible experience where I met so many amazing people and learned new skills. I was able to not only expand my design knowledge and craft, but also developed technical and analytical skills through data visualization courses and programming courses, making me more well rounded as a designer. I also had the privilege of working with Dr. Millet in the UX lab on the Hurakan initiative.
I’m always eager to continue expanding my skillset, learning, and sharing knowledge. I recently completed Joey Bank’s Level Up with Figma course, to deepen my Figma skills, and also enjoy mentoring and sharing knowledge with others. At work I love creating templates and how-to guides on various topics to help level-up others. Some resources I’ve made are related to inclusive user research and using Figjam for synthesis.
What I’ve learned about myself over the years is that I am a curious person who thrives when I’m figuring out how to make processes, systems, designs better. There's nothing quite like the energy of a collaborative team, where we collectively tackle challenges and brainstorm innovative solutions. I thrive in environments where there’s an innate curiosity and desire for collaboration.
Outside of work, I enjoy making things (drawing, sewing, etc.), flipping tarot cards, and going for walks with my husband, Mike and our dog, Margo.